This is an excellent article by Sara Thompson and published on the Association of College & Research Libraries website. The problems, concerns and solutions have been detailed in this well written piece.
Guidelines for Success:
Sara Q Thompson
Briar Cliff University is a Catholic Franciscan institution of roughly 1,100 students, served by the Bishop Mueller Library’s staff of four full-time employees and a dozen student helpers. Over the past several months, we have been looking at many ways to proactively help our patrons become more comfortable with new technology, such as ebooks, ebook readers, PDF annotation software, and mobile interfaces.